Free shipping all over INDONESIA

Return and exchange

Our policy lasts 14 days for regular items (non sale items). If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please email us first at service@soepshop.com for request of refund or exchanged.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
--
If you’ve done all of this and you still have not received your refund yet, please contact us at service@soepshop.com.

sign up & get 10% off !

Sign up to get the latest on sales, new releases and more